Spirent Communications (Previously Dax Technologies)

Freelance Technical Writer for Spirent Communications,  Matawan, New Jersey

April, 2009 — Present

Created and continue to maintain Installation Manual, User Guide, and Administration Guide for Spirent’s web-based customer and service experience management product,  InTouch. All documentation has been developed, maintained, and produced remotely using secure web-based login credentials to access the application online.